Eastern Revenue Advantages

Client Needs

Eastern Revenue understands you have varied collection requirements. An ERI representative will meet with you and your staff to analyze your needs and develop a flexible collection management strategy using state-of-the-art technology. This system enables us to quickly accommodate any situation you may encounter.

Recovery Program

Eastern Revenue's efforts to collect begin with placement of your account into the ERI recovery program. Our program includes telephone contact and a series of letters. Combined with regular management reviews of your accounts, a second and third in-house collection effort will be made by different ERI representatives. Our staff's in-depth efforts provide you with the highest rate of return on your accounts.

Account Placement

Eastern Revenue makes account placement as simple and convenient as possible. We can accept your accounts in any manner you choose. ERI offers placement assistance when your staffing situation or workload prevents you from placing your accounts. Methods of account placement include our own placement forms, computer print outs, mail, fax, magnetic tape or computer disk.

Skip Tracing

Eastern Revenue uses skip tracing procedures that far exceed those used by other firms. We gather information from various sources, including on-line technology, to locate and make telephone contact. We skip trace regardless of balance or circumstances. All of your accounts will receive an in-depth collection effort.

Client Management Reports

Eastern Revenue provides you with a series of detailed management reports showing the progress of your receivables. These reports include:

• Account Acknowledgment
• Monthly Financial Report
• History Analysis Report
• Client Inventory and Status Report
• Cancel Report

These reports are customized and formatted to fit your needs. We will develop additional reports to meet other requirements as needed.

Training

Eastern Revenue's detailed and on-going staff training is a key factor of our collection recovery program. ERI's management staff constantly monitors the work of our collection representatives. They make creative recommendations and motivate our staff to attain the highest degree of results possible. Regular meetings keep our staff up-to-date on changes concerning collection laws, skip tracing methods, and your particular needs.

Philosophy

Eastern Revenue is proud of our outstanding client service and above average recovery results. We credit part of our success to our membership in the American Collectors Association and our adherence to their code of ethics. ERI also abides by the Fair Debt Collection Practices Act and all state and local laws.

Reputation

Eastern Revenue will never compromise your reputation. We understand this is important to your business and our reputation is based on protecting yours. After all, it's not just collections, it's your reputation.