In medical debt collection, ERI’s compassionate and compliant approach is essential to supporting both healthcare providers and patients. Recognizing the stress that often accompanies medical expenses, we prioritize respectful, patient-centered communication that fosters understanding and collaboration. By clearly explaining account details, offering affordable payment options, and adhering strictly to regulations such as HIPAA and the FDCPA, we ensure both legal compliance and ethical integrity. This approach helps preserve the trust between patients and healthcare providers while effectively recovering balances crucial to the financial health of medical institutions.