On-LIne Access to Accounts
The Navigate on-line product provides account information that is accessible 24/7. Navigate is a user friendly tool that allows access to our FICO (formerly, CR Software) platinum level collection system. Reports can be generated, accessed, stored or deleted directly from your desktop without ERI intervention. Direct payments and balance changes can also be noted. ERI will work with you on any ad-hoc reports and the formatting of reports if necessary. New Business placements can also be assigned through this portal individually or in batch.