ERI uses FICO (formerly CR Software), a state of the art collection software package. FICO affords valuable time-management tools to optimize our recovery specialist’s activity as well as a user-friendly and detailed report menu. Information is permanently recorded on the individuals file. The information in the consumers file forms a substantial database. ERI can produce a full range of financial, performance and tracking reports. This information is available, through client reports, by special request or via Navigate. Monthly reports and statements with remittance checks or electronic ACH’s are generated by the 5th of each month and either emailed or sent via a hard copy. If you require a different timeline for reporting that option is available.