What Our Clients Say
Gene Pilawski, Director, University of Notre Dame
I am pleased to recommend Eastern Revenue, Inc. to any institution seeking assistance with its collection efforts. Notre Dame has been working with Eastern Revenue for approximately ten years and has been very pleased with our relationship.
I have always felt that the philosophy at Eastern Revenue of “it’s not just collections, it’s your reputation” is not simply a slogan, but a true belief within the company. Eastern Revenue understands that their collection efforts are an extension of the University and we appreciate their extra efforts in collecting while showing care and concern to our account holders.
Our office has found the account placement process to be very easy and flexible. The account status reports are informative and helpful, displaying updates on the progress of each account that has been placed. Critically important, the collection results have been very good.
Wendy Welch, Collections Coordinator, Norwich University
Since the beginning of our relationship with Eastern Revenue, Inc., we have been very pleased with the exceptional service and professional manner of Eastern Revenue’s staff. Eastern Revenue collects on defaulted Federal Perkins Loans and delinquent student tuition accounts. We have been very pleased with the results for both types of accounts and look forward to continuing our relationship with Eastern Revenue, Inc.
Leo Freyre, Bursar, Rowan University
In addition to an effective collection effort yielding positive results, Eastern Revenue has responded to our requests in a timely and professional manner and has built a truly collaborative relationship with the college.
Lisa Weller, Sr. Director, Student Accounts, Eastern University
Eastern University has been using ERI for more than 12 years and I’ve been very pleased with the collections efforts and results. The staff is very professional and responsive. I especially appreciate the ease of placing accounts. I would gladly recommend ERI to any institution looking for a professional collections firm.
Thepcharin Suttvireeson, Account Specialist, HACC, Central Pennsylvania’s Community College
We’ve had a long relationship with Eastern Revenue. We have not disappointed. From account placement process to receiving remittance, Eastern Revenue makes it so easy and effortless. All responses are quick and to the point. Everybody is very friendly and helpful. Eastern Revenue has been collecting more than other collection agencies we have. We will strongly recommend Eastern Revenue to anyone.
Stacey A. Betz, Controller, Lehigh Carbon Community College
Eastern Revenue is a valued partner of LCCC for many years. The level of service they provide to the Business Office is top notch. Eastern Revenue staff are always flexible and professional. Furthermore, they treat our students with respect while still being effective in their collection efforts. I would recommend Eastern Revenue without hesitation.
Mohieb Mohsen, Loans and Collections Administrator, Monmouth University
Eastern Revenue, Inc. has been associated with Monmouth University for the past 10 years.
During this time, Eastern Revenue Inc. has demonstrated professionalism and excellence in working to resolve Monmouth University bad debt. Eastern Revenue, Inc. staff members provided exemplary work ethics and experience when dealing with MU students. ERI has an unembellished record without a single complaint from our students and vendors.
I feel confident in recommending ERI to anyone who is seeking a top notch collection agency that can assist in managing bad debt, receivables and default rate.
What Our Employees Say
Matthew, Recovery Specialist
“I have been with Eastern Revenue for a year. I feel truly honored and blessed to work here because the atmosphere is positive and everyone takes the time to help one another. I am surrounded by great people. I look forward to my future with Eastern Revenue.”
Jennifer, Recovery Specialist
“The owners and management at Eastern Revenue, Inc. have created a work environment that really emphasizes Team Work! All of us are encouraged to improve our performance while assisting co-workers to deliver better results too. Like our Supervisor always says…Team work makes the Dream Work”
Harry, Recovery Specialist
“I have been a collector for over 30 years. I have worked for a few companies over the years and never felt as home as I do at Eastern Revenue. The atmosphere makes me want to be more of a team player. I feel that the company really cares for my well being. The opportunity to make money is unlimited. It feels good working with true professionals, managers and peers alike. Two words come to mind when I think of the company that I am very grateful to be a part of. Those words are Honesty and Respect.”