Nick DiClerico Director, Student Tuition Services, Community College of Philadelphia
Eastern Revenue, Inc. and the College have worked together for many years. I personally have worked with the team at Eastern Revenue for over 10 years. We use multiple vendors for collections purposes and can say we are completely satisfied with the efforts of Eastern Revenue.
The staff at Eastern Revenue is readily accessible and easy to work with. We are very satisfied with the return rates that we receive from them. The level of customer service provided by the staff at Eastern Revenue to both our students and the college is exceptional. I can’t recall any credible student complaints in the time we’ve worked with Eastern Revenue.
When deciding on a collection agency, one must also take into consideration the support the agency can provide relative to ever-changing state and federal rules and regulations. Eastern Revenue continues to be an invaluable resource for updates that impact our processes and procedures.
Finally, I recommend Eastern Revenue, Inc, a highly professional agency that works with students and the college in an ethical and empathetic manner as a resource for any institution to collect debt.